Future-Proof Your Research. Accelerate Your Insights.

We’re experts in AI-powered research helping research and product teams use AI to generate fast, decision-ready insights

Two Ways to Work With Us

WHAT WE OFFER

We help research and product teams generate better insights, faster — either by partnering with our experts or by building AI research skills in-house.

Two paths. One approach — human insight, amplified by AI.

AI Research Training Programs

Introductory and advanced AI training for customer research

Build future-ready research skills through hands-on training that helps you make AI a trusted, valuable research partner.

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AI-Powered Research Services

AI-powered insights for every stage of the product journey

Get clear, decision-ready insights in days — not weeks — delivered by our expert-led Accelerated Insights process.

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Where AI Meets Human Insight

HOW WE DO IT

At Brilliant Experience, we believe that technology should expand — not replace — human-centered research. Our approach combines psychological expertise with AI-powered workflows to help teams move faster without losing depth, so they can make better product decisions with confidence.

As early adopters who have reimagined our own research practice for the AI era, we now share that approach openly — guiding researchers and product teams as they build confidence working with AI and what comes next.

Researchers & Product Leaders Choose Brilliant

TRUSTED BY TEAMS WORLDWIDE

From global innovators to Fortune 500 organizations, Brilliant Experience is trusted by research and product teams — along with hundreds of trained practitioners — to navigate the shift to AI-powered research through both expert-led services and hands-on training.

“Brilliant delivers deeper insights that resonate with business and product leaders.”

“Their work translates research into clear, decision-ready results.”

“Brilliant delivers results fast – in time to inform critical decisions.”

Learn. Experiment. Stay Ahead.

BRILLIANT INSIGHTS

The field of research is changing fast, and we’re helping shape what comes next. Through free resources, live learning, and original research, we share what we’re discovering at the forefront of AI-powered research so you can learn, experiment, and stay ahead.

AI 4 UX Interviews

Conversations with the founders building specialized AI research tools. Go beyond the hype to understand how AI is reshaping UX research and where the field is headed.

EXPLORE EPISODES

AI vs. Human Study

An original study comparing AI-led and human-led research to analyze where AI excels—and where human judgment still matters most.

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Lightning Lessons

Short, live sessions where we share practical insights and demos. Join upcoming lessons on topics from LLM prompting and AI analysis to synthetic users and agentic workflows.

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AI Research Primers

Concise, practical guides that break down emerging AI research methods and tools. Download these to build foundational understanding and apply AI thoughtfully in your own work.

BROWSE PRIMERS

Be Brilliant and take the next step.

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